"Exceptional Results and Professional Service!"
"We partnered with this digital marketing team to improve our online presence and drive more traffic to our website. The team was highly professional, responsive, and proactive in understanding our business needs. Within just a few months, we saw a significant increase in web traffic, social media engagement, and lead generation. Their strategic approach to SEO and paid advertising exceeded our expectations. I highly recommend them for any business looking to grow online."
– Sarah J., Marketing Director, GreenTech Solutions
"A Game Changer for Our Brand!"
"Working with this digital marketing team has been a game changer for us. Their deep understanding of digital marketing trends and tailored strategies helped us revamp our social media campaigns and significantly boost our online sales. The team provided regular updates, clear communication, and detailed reports on campaign performance, which made tracking our progress simple and effective. We couldn’t be happier with the results and the increased visibility we’ve gained."
– Michael T., Founder, Urban Threads
"Outstanding ROI and Great Support!"
"I was hesitant about investing in digital marketing, but after working with this team, I’m glad I did. Their expertise in PPC and SEO campaigns has provided an incredible return on investment for my business. The increase in qualified leads and conversions was immediate, and the ongoing support has been phenomenal. The team’s dedication to understanding our goals and delivering results truly sets them apart."
– Emily P., Owner, FreshBloom Florist
"Top-notch Strategy and Execution!"
"This digital marketing team has played a crucial role in helping us establish a strong digital footprint. From crafting our content strategy to optimizing our website and running impactful ad campaigns, they’ve been instrumental in driving our growth. The level of transparency and collaboration we’ve experienced with them is unmatched. I would recommend their services to any business serious about leveraging digital marketing for success."
– David R., CEO, FitLife Wellness
We team up with a variety of vetted, reputable remote companies—especially those that empower individuals to work from the comfort of home. Example: PBS, Wounded Warriors, St. Jude and many other fortune 500 companies. From customer support gigs to virtual assistant roles, many of our partners are ideal for stay-at-home parents, career shifters, and side-hustlers looking to secure flexible, reliable income.
No, Any fees charged are subject to change by our 3rd party vendors: Example (Background Check)
-Most of our Vendors do require a background check. The checks follow and comply with the Equal Employment Opportunity Commission (EEOC) and Fair Credit Reporting Act (FCRA), along with all other applicable federal, state, and local laws.
-To maintain compliance and consistency in our screening process, KMI vendors will not accept background check results supplied by outside vendors.
-Most of our Vendors do require a background check. The checks follow and comply with the Equal Employment Opportunity Commission (EEOC) and Fair Credit Reporting Act (FCRA), along with all other applicable federal, state, and local laws.
-To maintain compliance and consistency in our screening process, KMI vendors will not accept background check results supplied by outside vendors.
Reasons for disqualification may include, but are not limited to:
Failed the basic and/or video assessment(s)
Poor enunciation and/or tone in voice sample
Failure to meet equipment and/or system scan requirements
Unacceptable or incomplete background check
Yes, You may receive a $25 bonus on your invoice for each person you refer.
Referral bonuses are offered to active agents only and must be approved by KMI and meet the following guidelines: Referrals must enter their full name on their registration form, have never worked for KMI Direct before, have completed agent certification, and have worked at least 20 shifts within 30 days.
Yes and No: This will depend on the client you are approved for.
For inbound phone work, call agents may earn between $0.20 and $0.35 per talk minute (project-dependent) and or $11-$18 dollars a hour
We offer various incentives for low shift attrition and average talk time. Occasionally, we offer other opportunities such as answering emails, working tickets, and providing chat support, all of which pay different rates
Invoices are processed monthly and paid via direct deposit. Pay dates generally fall around the 1st and 15th of each month, adjusted for weekends and holidays.
Promotions are based on Agents performance!
-Call agents select shifts and maintain their work schedules using our online portal, choosing times that best fit their schedules. Our highest call volumes occur evenings, overnights, and weekends, making those shifts more competitive.
-No minimum or maximum number of work hours or shifts are required for call agents. However, we prefers agents work 10-15 hours a week. As contracted agents with a consistent work history who perform at the highest level.
-Call volume varies based on an agent's certifications, time of day, and seasonality. The more certifications you have, the more different types of calls you can take and the greater your earnings potential. Experienced agents with more certifications are given priority for contract renewals.
-Agents providing their customer service skills operate as independent contractors and are not KMI Virtual Solution employees.
-As independent contractors, you are responsible for maintaining office requirements, keeping accurate earnings records, and reporting earned income to the IRS during each specified annual filing period.
-KMI Virtual Solution and or 3rd party vendor will provides a 1099 form for agents earning over $600 during a calendar year in compliance with IRS guidelines.
The timeline for seeing results from digital marketing depends on the type of campaign and your specific goals. For example, paid advertising (PPC) campaigns can generate leads almost immediately, while SEO efforts may take 3-6 months to show significant improvements. Consistent effort, strategic planning, and regular monitoring are key to achieving sustained success in digital marketing.
We begin by conducting a thorough analysis of your business, target audience, industry, and competitors. Based on this research, we develop a customized digital marketing strategy that aligns with your business goals. This may include a combination of SEO, PPC, social media marketing, content marketing, and email marketing to ensure the best possible results for your brand.
No, digital marketing can be effective on any budget. The key is to allocate your resources wisely by focusing on the channels and tactics that will have the most impact for your business. Whether you have a small budget for targeted social media ads or a larger budget for a comprehensive campaign, we tailor our strategies to maximize your ROI and drive meaningful results.
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Get in touch with us today to discuss how we can help elevate your new beginnings in your business or career. We will walk you through using our experience in customer service solutions.
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2500 Dallas Highway Suite 202 - 1031
Marietta, GA 30064